Terms & Conditions

Welcome to Sonari! By accessing our website, using our services, or purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree, please refrain from using our website or services.

1. General Overview

These Terms and Conditions ("Terms") govern your use of the Sonari website and any transactions conducted through it. By accessing or using our website, you confirm that you are at least 18 years old or have parental consent to use the site.

2. Ownership and Licensing

The website and all its contents, including text, images, logos, product designs, and other materials, are owned by or licensed to Sonari. Unauthorized reproduction, distribution, or use of any content is prohibited.

3. User Account Responsibilities

To access certain features, you may be required to create an account. By doing so, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities under your account.

Sonari reserves the right to suspend or terminate accounts for any breach of these Terms.

4. Product Information

We strive to ensure that product descriptions, images, and details on our website are accurate. However, minor variations may occur due to display settings or updates in product features. Sonari is not liable for discrepancies in such cases.

5. Orders and Payments

  a. Pricing:

  • All prices are listed in INR and include applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice.

  b. Payment Methods:

  • We accept payments via credit/debit cards, UPI, net banking, and other methods provided at checkout.
  • Payments must be completed at the time of purchase.

  c. Order Confirmation:

  • An email confirmation will be sent after your order is successfully placed.
  • Sonari reserves the right to cancel orders in cases of suspected fraud, payment issues, or unavailability of stock.

6. Shipping and Delivery

  • Orders are shipped within India only.
  • Delivery timelines may vary based on your location and the chosen shipping method. Estimated delivery times are displayed at checkout.
  • Sonari is not responsible for delays caused by events beyond our control, such as courier issues or natural disasters.

7. Returns and Exchanges

  a. Eligibility:

  • Products must be unused, in original condition, and returned within 7 days of delivery.
  • Items like panties or intimate wear are non-returnable due to hygiene reasons, unless defective.

  b. Process:

  • Contact our support team to initiate a return or exchange.
  • Refunds for eligible returns will be processed within 7 business days after inspection.

8. Prohibited Activities

You agree not to:

  • Use the site for unlawful purposes.
  • Interfere with or disrupt the site's operation.
  • Upload or distribute malicious software, viruses, or harmful content.
  • Engage in fraudulent activities, including unauthorized use of payment methods.

9. Privacy Policy

Your personal data is protected under our Privacy Policy, which outlines how we collect, use, and safeguard your information. By using our website, you consent to this policy.

10. Limitation of Liability

Sonari will not be liable for:

  • Indirect, incidental, or consequential damages arising from your use of the website or products.
  • Any damages resulting from unauthorized access to your account.

11. Termination of Services

Sonari reserves the right to suspend or terminate access to the website or services at any time for violations of these Terms or other reasons, including technical issues or legal obligations.

12. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13. Amendments

Sonari reserves the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the website signifies your acceptance of the updated Terms.

14. Contact Us

For any questions or concerns, please contact us at: